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YOUKNOW | Brandwatch
  • Consumer research

    Brand & market intelligence

  • Audiences

    Instant audience intelligence

  • Vizia

    Marketing reporting & command center

YOUKNOW | Khoros
  • Khoros Care

    Khoros social media care

  • Khoros Marketing

    Khoros marketing

  • Khoros Communities

    Khoros community

YOUKNOW | GWI
  • Consumer profiling

    Tailored marketing

YOUKNOW | Hootsuite
  • Enterprise

    Social media management, simplified

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Case Studies

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How WesBank Used Brandwatch To Service Customers Optimally During Uncertain Times

WesBank provides instalment, lease and fleet agreements for motor vehicles and business assets. They are able to offer their customers the best possible finance because they are the partner of choice for over 60 leading international brands, including automotive OEMs, insurance providers and oil companies. They are also able to offer leading customer service thanks to their vast industry know-how, digital integrations and by virtue of being a division of the FirstRand Group – Africa’s most innovative financial services provider.

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By Lebo Gaoaketse
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TymeBank banner .001

How TymeBank services their customers the “digitally smart” way by partnering with YOUKNOW Digital and Khoros Care

With a sharp growth of over 2.71 million customers in just two years since its launch in February 2019, TymeBank needed to quickly and effectively scale their social media team and manage all social media channels in one location.

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By Tracey Walker
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