The Social Suite of the Future

Today’s brands need to adapt quickly to make it to tomorrow. With Brandwatch's Consumer Intelligence and Social Media Management Suite, they have created the Social Suite of the Future. Understand and engage with your customers at the speed of social with Brandwatch, the social suite built for our fast-moving world.

The #1 trusted enterprise solution

Brandwatch solutions are consistently recognized as leaders by industry analysts and the customers who rely on them to better understand and engage with their consumers.

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React to the trends that matter

Access the world’s largest archive of consumer opinion and leverage industry-leading AI to discover new trends before anyone else and make smarter decisions.

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Manage all channels with ease

Take the stress out of community management and customer support. Engage customers and prospects with one social inbox for all your networks.

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Get better results and ROI

When your social strategy is executed well and informed by robust, unique insights you’ll get a competitive edge that produces measurable results. Don’t just take our word for it, see how some of our other clients did it.

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Shield your brand from threats

Monitor emerging threats across over 100m sources and set up smart, real-time alerts to respond with speed and confidence before problems develop.

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Collaborate on data-driven content

Manage channels, teams, workflows, approvals, and campaigns and ensure brand alignment and stellar quality in one collaborative content calendar.

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Fastest growing dataset

Only Brandwatch provides the most historical and real-time consumer data - 1.4 trillion historical conversations back to 2010 and 501 million new conversations added every day.


Powerful alone, better together

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Consumer Intelligence

Consumer Research forms the basis of Brandwatch's consumer intelligence solution, with add-on apps providing enhanced functionality for specific use cases:

  • Consumer Research: Brandwatch Consumer Research gives you access to deep consumer insights from 100 million online sources and over 1.4 trillion posts.
  • Reviews: Introducing Brandwatch Reviews, comprehensive coverage and in-depth analysis of all your product reviews
  • Vizia: The leading marketing reporting and command centre solution for the enterprise.

Consumer Intelligence
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Social Media Management

Brandwatch is an official partner of Meta, Instagram, Twitter and TikTok. Search social networks and the internet to find the right people to reach, opportunities to act on, and potential problems to avoid. With add-on apps to enhance your digital strategy:

  • Publish: All your social media scheduling needs in one place.
  • Advertise: Create automated ad campaigns at scale.
  • Measure: Track your performance across channels.
  • Benchmark: See how you stack up against your competitors.
  • Influence: Discover influencers and manage your campaigns.
  • Engage: Use one inbox for all your interactions.
  • Audience: See all your audience data in one place.
  • Listen: Monitor the web for insights
Social Media Management
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use cases

Leapfrog your competition with the best social listening platform

Track brand health over time, analyse key trends around your business, and optimise your brand messaging with tangible data.

Brand management

Measure your share of voice, understand brand perception across the globe, and dive deeper into sentiment to add context to your analysis.

Competitor analysis

Get a critical head start with real-time signals - power your command center with live data to see problems instantly, with alerts enabled for the entire organisation with the right information.

Crisis management

Discover important consumer needs in online conversations, spot new opportunities for growth, and benchmark performance.

Trend analysis

Map the customer journey, analyse sentiment, topics and conversation at every touch point, and spot the pain points that stop customers returning.

Customer experience

Discover audience content affinities, measure what content performs best for your audience, and amplify your digital content for the right audience.

Content strategy