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Digital Consumer Intelligence
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Social Intelligence
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Social Media Management
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Digital Customer Engagement
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Market Research
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Social Media Analytics

Lead the way in
consumer engagement

As the Sub-Saharan channel partners to leading marketing and customer experience technologies, YOUKNOW Digital services African enterprise brands to outperform their competition.

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Facebook messenger conversation between a consumer and brand
Tweet with about a consumer's new reusable coffee cup
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Helping you understand your customers

These are the tech stars that shine in their own way to help brands understand their customers. From social care to keeping an eye on your competitions viral content, we help combine the technologies you need for your business to unlock its ultimate digital potential.

Chattermill
GWI
Hootsuite
Rival IQ
Brandwatch Social Media Management
Audiense
Khoros
Brandwatch
Chattermill
GWI
Hootsuite
Rival IQ
Brandwatch Social Media Management
Audiense
Khoros
Brandwatch
Chattermill
GWI
Hootsuite
Rival IQ
Brandwatch Social Media Management
Audiense
Khoros
Brandwatch
Chattermill
GWI
Hootsuite
Rival IQ
Brandwatch Social Media Management
Audiense
Khoros
Brandwatch
Audiense
Brandwatch
Brandwatch Social Media Management
Chattermill
GWI
Hootsuite
Khoros
Rival IQ

case studies

From zero to click- through-rate hero

Working with some of Africa's biggest agencies and brands has allowed us to see the practical examples & results from their use of our product tech stack.

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Youknow blog

How to stay on top of trends & go next level

From the newest product partnerships, to the latest event & consumer trends, we're staying on top of things with our blog content.

It's never been easier for our clients

We are dedicated to helping our clients choose the right tech stack for their needs - here's what some of them have to say about us.

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“With YOUKNOW and Khoros onboard, we have created customer experiences worth smiling about.”

Ronelle Cain
Digital Senior Manager, MTN
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"Working with YOUKNOW has felt more like a true partner than a service provider - Ryan is amazing."

Dean Jackson
Managing Partner, Magnetic Creative
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"The GWI data is part of who we are now, delivering real value to what we & accomplishing our goals."

Erica Gunning
MD, Planit Media
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"Having access to 1 trillion pieces of data opens up a landscape that we've never seen before."

Russel Smit
SM (Social Engagement), Standard Bank
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"Brandwatch enabled us to tailor our social media marketing & communications specifically for our audience."

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WesBank