The only unified customer intelligence platform
Chattermill’s unified customer intelligence lets you easily analyse your customer data, better understand your customers, and deliver the experiences that your customers really want.
Get unbiased intelligence on what your customers really think
Chattermill captures customer sentiment uses artificial intelligence, rather than humans to provide you with insights free from bias and assumptions.
For the world's fastest growing companies
Gain an edge by unifying, measuring and analysing all your customer feedback in real time with Chattermill.
Unified, Integrated Intelligence
Chattermill captures all customer feedback interactions across all channels and integrates with any customer-facing technology you currently use.
Delight customers based on what they think and feel
Easily find out what your customers really think about your products, operations, and customer experience by analysing customer feedback with Chattermill.
Access the hidden intelligence in customer support data
Analyse millions of customer support interactions at scale, find out what’s really driving customer delight, and deliver better customer support experiences.
PRODUCT FEATURES
For the world's fastest growing companies
Feedback
Unify all your customer feedback in one platform \ Capture and analyse every piece of customer feedback across the customer journey in one place.
Analytics
More than just customer analytics / Unified Customer Intelligence brings together data across experiences and transactions, insights and actions to help teams improve CX, reduce churn and support growth.
Workflows
Get the intelligence you need, where and when it matters most / Automate your CX workflows across the entire customer journey using our integrations to take action at the right time, minimise at-risk revenue and seize opportunities to increase sales.
Dashboards
Make better CX decisions / Our dashboards give you and your team what you need to make better CX decisions, and tell meaningful stories through data.
use cases
Power your CX with Chattermill
Integrate with all your existing sources of customer data across every team to build a single, unified and unique view of your customer experience. View analytics on feedback and customer support from the entire length of the customer journey in one place.
Put your customer experience on autopilot. Reduce the effort to reach the right insights in a repeatable, systematic way. Build custom workflows to automate the capture of specified pieces of feedback and routines for every team.
Untangle all your feedback from each and every channel to uncover the insights that move the most important metrics in your business.
Get AI-powered insights from every customer support conversation. Instantly analyse all your customer support data to level up customer service quality and insight.
