High-tech customer engagement solutions

Khoros is a customer engagement platform that helps brands manage their customer interactions across social media, communities, and messaging. It’s your one-stop-shop for building meaningful, long-lasting relationships with customers. If you're looking to boost customer loyalty and engagement, Khoros has your back.

Khoros brings all your customer conversations together in one place, whether they happen on social media, in a community forum, or through direct messaging. It uses AI and analytics to help you respond faster, automate tasks, and understand your customers' needs more deeply.

Yes, absolutely! Khoros makes social media management a breeze. It lets you schedule posts, monitor brand mentions, engage with your audience, and analyze your performance – all from a single platform. It’s like having a social media manager in your back pocket.

For sure! Khoros is built to handle the needs of large enterprises. With its powerful analytics, automation features, governance, and scalability, it’s perfect for brands that need to manage high volumes of customer interactions across multiple channels.

Khoros allows you to build and manage branded customer communities. These forums are great for customer support, engagement, and feedback. It’s a space where your customers can connect, share experiences, and help each other out, creating a sense of belonging.

Yes! Khoros integrates with a variety of CRM, marketing, and analytics tools like Salesforce, Adobe, and Google Analytics. This means you can bring all your data and workflows together, ensuring everything runs smoothly.

Khoros takes security seriously, offering enterprise-level security features to protect both your data and your customers’ information. It's compliant with major regulations like GDPR, and all data is encrypted for peace of mind.

Khoros offers customized pricing based on your business needs, so it’s best to get in touch to discuss your requirements. Whether you're a small business looking to grow or an enterprise with complex needs, they have a plan that can scale with you.

Khoros stands out because of its comprehensive, multi-channel approach. While many platforms focus on just one channel, Khoros brings together social, messaging, community, and customer service under one roof. It’s a fully integrated solution for brands who want to build deep, lasting relationships with customers.

Getting started with Khoros is simple! Sign up for a demo, and their team will walk you through setting up your platform. You’ll be up and running in no time, with all the tools you need to start engaging with your audience across channels.

Khoros branded communities is a customer self service and community portal that delfects customers away from your call centre. This keep your call centres billed minutes down. Help us help you to help your customers save you money !

Khoros has a bountiful toolcase of AI and ML to help your team be more efficient. Supporting you with NLUs to understand intent and route conversations, determine which customer interactions are actionable, suggest content for faster responses and more !