Global tech + Local Expertise

We exist to help companies win by using the best global technology platforms combined with on-the-ground support.

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We've helped companies across Africa leapfrog their competition

It starts with assistance in fully utilising:

Social listening technology.
Social media management.
Digital customer care tech.
Digital and social marketing platforms.
Business intelligence products.
Market research solutions.
User-generated content tools.

Experience is everything

With Enterprise and Agency clients across Africa - including Multichoice, Standard Bank, Distell, ABSA, Safaricom, Commercial Bank of Africa, Samsung, King James, Publicis, WPP - we've been able to accumulate a wealth of knowledge in implementing our chosen solutions across a wide range of sectors and case studies.

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Our History

YOUKNOW started in 2013 with the understanding that there was a disconnect between local industry professionals and the technology vendors they wanted to work with. Geographically, industry, cultural and language differences meant that getting to excellent took a lot more work on both sides than needed.

We were then fortunate enough to get the buy-in from some of the most innovative technology companies in the world to allow us to represent them locally: becoming their experts on the ground, so that we could sit right in front of our local, African peers and help them succeed by seeing the value, and realising the potential that the solutions provided.

YOUKNOW is the African partner to:

Brandwatch (which includes Crimson Hexagon, Buzzsumo, Qriously, Vizia): Social Listening and Digital Customer Intelligence.
Hootsuite: Social Media Marketing.
Khoros: Social Media Engagement and Customer Care.
GlobalWebIndex: Market Research.

Our clients include:

Need help? Talk to us.