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YOUKNOW | Brandwatch
  • Consumer research

    Brand & market intelligence

  • Audiences

    Instant audience intelligence

  • Vizia

    Marketing reporting & command center

YOUKNOW | Khoros
  • Khoros Care

    Khoros social media care

  • Khoros Marketing

    Khoros marketing

  • Khoros Communities

    Khoros community

  • Consumer profiling

    Tailored marketing

YOUKNOW | Hootsuite
  • Enterprise

    Social media management, simplified

  • Consumer Segmentation

    Audience Insights

Global tech + Local Expertise

We exist to help companies win by using the best global technology platforms combined with on-the-ground support.

Need help? Talk to us

We've helped companies across Africa leapfrog their competition


It starts with assistance in fully utilising:

  • YOUKNOW | Icon Social listening technology.
  • YOUKNOW | Icon Social media management.
  • YOUKNOW | Icon Digital customer care tech.
  • YOUKNOW | Icon Digital and social marketing platforms.
  • YOUKNOW | Icon Business intelligence products.
  • YOUKNOW | Icon Market research solutions.
  • YOUKNOW | Icon User-generated content tools.

Experience is everything

With Enterprise and Agency clients across Africa - including Multichoice, Standard Bank, Distell, ABSA, Safaricom, Commercial Bank of Africa, Samsung, King James, Publicis, WPP - we've been able to accumulate a wealth of knowledge in implementing our chosen solutions across a wide range of sectors and case studies.

Read some case studies now

Our History

YOUKNOW started in 2013 with the understanding that there was a disconnect between local industry professionals and the technology vendors they wanted to work with. Geographically, industry, cultural and language differences meant that getting to excellent took a lot more work on both sides than needed.

We were then fortunate enough to get the buy-in from some of the most innovative technology companies in the world to allow us to represent them locally: becoming their experts on the ground, so that we could sit right in front of our local, African peers and help them succeed by seeing the value, and realising the potential that the solutions provided.


YOUKNOW is the African partner to:

  • YOUKNOW | Icon Brandwatch (which includes Crimson Hexagon, Buzzsumo, Qriously, Vizia): Social Listening and Digital Customer Intelligence.
  • YOUKNOW | Icon Hootsuite: Social Media Marketing.
  • YOUKNOW | Icon Khoros: Social Media Engagement and Customer Care.
  • YOUKNOW | Icon GWI: Market Research.
  • YOUKNOW | Icon Audiense: Consumer Segmentation and Cultural Understanding.

Our clients include:

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